After 10 years of Net Promoter® application, Satmetrix has updated our NPS methodology to reflect current market conditions, new case studies, and the latest best practices. We call this Net Promoter 2.

This 1 day class has been designed exclusively for our Net Promoter practioners who have purchased certification. In this class, we’ll build on top of what you have already mastered and take you to the very cutting edge of the discipline. Be the first to leverage this new material by joining us in San Diego for our annual Customer Passion conference.